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1. How can I apply as DC Club Member?

User must formally register as member through our website first, you shall input your personal email and password onto our web base application form, these two data will be used for DC Club’s log in purpose. We will confirm your membership through your email, and you can enjoy our various privilege membership awards once registered successfully.

2. What can I do if I have forgotten the email and password?

Log in DC Club’s Member Bonus Point Reward Program, choose Forget your ID, input your email address, our system will send the Password to your email address, and you can check accordingly.

3. How to calculate DC Club purchase Bonus Point?

DC Bonus Point’s calculation method is as follow:For every HK$1 purchase transaction, you can entitle 1 Bonus Point; your Bonus Point’s calculation is based on the actual purchase transaction amount.

4.   Bonus Point Accumulation

(1) First RegistrationFirst Registration, you can enjoy 300 DC Bonus Points and choose a free gift from our latest offers.

(2) Friend ReferralIf you introduce your friend to join our DC Club as successful member, you can enjoy 200 DC Bonus Points.

(3) Membership Renewal Bonus PointFor member who can successfully renew his membership (Before the membership’s expiry date), he can enjoy 100 DC Bonus Point.

5.   How can I know the amount of Bonus Point I have

Log in DC Club’s Member Bonus Point Reward Program, choose Manage your account, you can check the balance of you Bonus Point?

6. What are the limitations in using your Bonus Point?

(1) All accumulated Bonus Point can only be used in product or service purchase amount no less than HK$100.

(2) Bonus Point cannot be transferred or redeemed to cash.

(3) In order to enjoy and use your Bonus Point, you shall prove your identity by log in our website before any payment shall be made.

(4) Delivery cost is not applicable in DC Club’s Bonus Point Award Program.

(5) Discounted Products and Services can also entitle to Bonus Point’s calculation.

(6) The validity of Bonus Point will expire one year from the date of your membership’s registration. Expired Bonus Point will be cancelled from our computer; you will not be compensated in any manner from all such invalid and expired Bonus Points

7. If the transaction is failed, can I enjoy the Bonus Points

No. all failure transaction cannot entitle to Bonus Point or deduct from purchase transaction.

8. Could I transfer my DC Card membership to someone?

No. This belongs to you only, you could not transfer it to other people.

Note: We reserve the absolute right to change the Bonus Point Calculation and Strategy.

 

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